At www.soleflexe.shop, we prioritize your privacy as much as you value your footwear choices. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while exploring our Ultimate Footwear Collection.
We collect two types of data: automated and voluntary. Automated data includes your IP address, browser type, and device identifiers, which help optimize your browsing experience. Voluntary data encompasses details you provide during account creation, purchases (e.g., email, shipping address), or customer service interactions, such as payment information for seamless transactions.
Your data serves multiple purposes tailored to enhance your experience. Order processing and delivery rely on shipping details, while email addresses enable order confirmations and service updates. We analyze browsing patterns to suggest Running Sneakers or Elegant Oxfords that match your style, and aggregated data helps refine our marketing strategies and website functionality.
Cookies are small text files that personalize your journey on www.soleflexe.shop. Functional cookies remember your cart items, while analytical cookies (e.g., Google Analytics) track page visits to improve our Sporty Slip-Ons or Comfort Trainers listings. You can manage cookie preferences via browser settings, though disabling them may limit features like personalized recommendations.
Protecting your information is non-negotiable. We employ SSL encryption for data transfers, regular security audits, and restricted access to sensitive data. Payment details are processed through PCI-compliant gateways, ensuring your financial information remains confidential and secure against unauthorized access.
We collaborate with trusted partners to deliver services efficiently. Shipping carriers receive delivery addresses, payment processors handle transactions, and marketing platforms (e.g., Meta Ads) may use anonymized data for targeted promotions. These entities are contractually bound to use data solely for the purposes we specify.
You retain control over your data. Requests to access, correct, or delete personal information can be directed to [email protected]. We respond within 30 days and will never discriminate against users exercising these rights. For questions about this policy or data practices, our team is readily available at the same email.
