We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through our streamlined fulfillment system, ensuring your premium lifestyle products are packaged securely and dispatched promptly. Our team meticulously verifies each item to meet quality standards before shipping, guaranteeing that your purchase arrives in pristine condition, ready to elevate your everyday experience.
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Transit durations vary based on destination and carrier logistics, with most domestic shipments arriving within the estimated delivery window. For international orders, additional processing time may be required due to customs clearance procedures. Rest assured, we prioritize swift handling while maintaining rigorous quality checks at every stage.
We offer transparent shipping options tailored to your needs:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Economy Shipping (10-15 Business Days): Applies automatically to orders exceeding $60, with no maximum cart value limitation. Shipping fees are calculated at checkout based on your order subtotal and destination.
Currently, we serve customers across North America, Europe, and select Asian territories. Some remote locations or regions with complex import regulations may experience restricted delivery options. During checkout, our system will automatically validate your address for serviceability. For inquiries about specific destinations not listed, please contact [email protected] prior to placing your order.
Upon shipment, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' logistics portals. For consolidated orders with multiple items, tracking information may update progressively as packages enter the transit phase. Should you encounter any discrepancies in tracking data, our support team can provide additional assistance upon request.
While we partner with reliable carriers, unforeseen circumstances like weather disruptions or customs delays may occasionally occur. If your package exceeds the projected delivery window by more than 5 business days, please first verify the tracking status. For unresolved cases, contact [email protected] with your order number and shipping details. We'll promptly initiate carrier investigations and keep you informed throughout the resolution process, including replacement or refund options when applicable.
International shipments may be subject to local import taxes, VAT, or customs clearance fees determined by your country's regulations. These charges are the responsibility of the recipient and are not included in our product pricing or shipping costs. We declare all packages at actual purchase value as required by international trade laws. For accurate duty estimates, we recommend consulting your local customs authority prior to ordering. Please note that customs processing times may extend the overall delivery duration.
